This can be confusing and frustrating if you’re having regular outages. It only pays if there are 45 minutes of downtime in a month but it doesn’t count outages for less than 10 minutes. While both claim to have a 99% uptime guarantee, Google Voice is a bit convoluted in how it defines that. RingCentral will integrate with popular platforms such as Salesforce and Slack, while Google Voice only integrates with the Google Workspace suite, limiting its cross-work functions. Google Voice is only starting to roll out one-on-one video calls but currently doesn’t have video conferencing tied to the VoIP platform. Where the two platforms begin to differ is with video conferencing. Business plans on Google Voice don’t come with a free trial. RingCentral offers a free, 15-day trial while Google Voice has one line for free that users can try. If you are still experiencing issues with the extension after trying the above options, please contact our support team using the in-app chat.įor more information, check out our Copper Extension FAQs.As you can see, there are a lot of similarities between RingCentral and Google Voice with some key differences. Click the three dots at the top right of your Chrome browser -> More Tools -> Extensions.Note: email tracking will not work in incognito mode. That way if it turns out it is your non Google extensions causing it to work inconsistently, you can only use the Copper extension turned on Incognito. If it turns out to be the other extensions that are disabling its use, you can enable the Copper Extension in Incognito Mode and use it in Incognito. If the above options do not fix your issue, the following can interfere with the extension. Visit the extension page for Copper CRM for Gmail in the Chrome Web Store.Click 'Confirm' again to confirm the removal of the extension.Go to the Chrome menu and click Preferences ⇨ Extensions ⇨ Click 'Remove' next to the Copper extension.In the Chrome menu, navigate to Preferences ⇨ About Chrome and make sure Chrome is updated to the current version.Make sure the following options are selected:.

In the Chrome menu, go to Preferences ⇨ Advanced ⇨ Privacy and Security ⇨ Clear Browsing Data.Below you will find some common fixes for any issues you may be experiencing with the Copper Chrome Extension for Gmail.

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